Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

If you “Create an account/ Sign in” you agree that you have read, understood and are bound by the Terms. If you do not want to be bound by the Terms, you must not “Create an account/ Sign in”. VK DESIGNS reserves the right to change these Terms at any time. VK DESIGNS retains the right to deny access to anyone at any time, including when VK DESIGNS believes that such a person has violated any of these Terms.

In these Terms, references to “you”, “buyer” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean VK DESIGNS.

Websites www.VandeepKalra.com or www.mosaicart.in, or any other VK DESIGNS-owned linked pages, features, content, mobile applications, and any other services we offer from time to time (collectively, the “Websites”), are an Internet based content and e-commerce portal operated by VK DESIGNS, company incorporated under the laws of India.

“Object” means the artwork, objet d’art, clocks, mirrors and and other such articles offered by VK DESIGNS for sale through the Website.

“Registration” means “Creating an Account”

Electronic Comunications

When you visit our “websites” or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, images, digital downloads, data compilations, and software, is the property of VK DESIGNS. The compilation of all content on this site is the exclusive property of VK DESIGNS. All software used on this site is the property of VK DESINGS or its software suppliers.

Copyrights of the Artwork, remains the property of VK DESIGNS. Buyer may not produce an image of the Artwork and may not, at any time, publish or submit for publication or reproduction of the image of the Artwork to any third party including any internet website for any purpose.

Site Access

VK DESIGNS, upon “Creating your Account” grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, description; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VK DESIGNS. You may not use any proprietary information (including images, text, page layout, or form) of our “Websites” without express written consent. You may not use any meta tags or any other “hidden text” utilizing VK DESIGNS and it’s “Websites”, without the express written consent of VK DESIGNS. Any unauthorized use terminates the permission granted by VK DESIGNS.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the VK DESIGN “websites”, so long as the link does not portray VK DESIGNS, or its websites/ products/ services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any VK DESIGN logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use our websites, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. VK DESIGNS reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

You agree to (a) immediately notify VK DESIGNS of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. VK DESIGNS cannot and will not be liable for any loss or damage arising from your failure to comply with this.

You warrant that all the information furnished at the time of “Creating an Account” is true and correct and any change in the information provided will be updated and intimated to VK DESIGNS immediately. VK DESIGNS is entitled to act on the basis of the information provided and seek such further information, clarifications or verifications as it may deem necessary for Creating your Account. Such Accounts may be suspended or cancelled where VK DESIGN forms a reasonable view that any of the above information may be inaccurate. However, such accounts will be restored immediately, as you furnishing information to the satisfaction of VK DESIGNS.

You agree to abide by all provisions prescribed in these terms and conditions. In particular, you warrant that all information that you submit will be true and accurate, and you agree to pay all costs, charges plus all applicable taxes for the orders placed by you.

Reviews, comments, communications, and other content

Members may submit reviews, comments, and other content; other communications; and suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. VK DESIGNS reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant VK DESIGNS a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant VK DESIGNS the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify VK DESIGNS for all claims resulting from content you supply. VK DESIGNS has the right but not the obligation to monitor and edit or remove any activity or content. VK DESIGNS takes no responsibility and assumes no liability for any content posted by you or any third party.

Product Descriptions

VK DESIGNS attempts to portray all Artwork/ designs, as accurately as possible. However, VK DESIGNS does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.  In the event of such an error, VK DESIGNS reserves the right to cancel the order placed by the buyer by informing the buyer in writing.

Online Samples of the Artwork – The website has a gallery of photographic images that represent completed Artworks. When you order a commissioned artwork, you understand that because each Artwork is handmade and unique, there will be no exact match between the online image and the final piece.

VK DESIGNS shall have the right to cancel any order placed on it’s “websites”, at any time prior to the delivery of the Object, without assigning any reason whatsoever. In such case, you will be entitled to a re-fund of any payment made towards the order.  The same will not be applicable if you should for any reason cancel the order Prior Delivery

Disclaimer of warranties and limitation of liability

Websites of VK DESIGNS are on an “as is” and “as available” basis. VK DESIGNS makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of our websites is at your sole risk.

To the full extent permissible by applicable law, VK DESIGNS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. VK DESIGNS does not warrant that it’s websites, its servers, or e-mail sent are free of viruses or other harmful components. VK DESIGNS will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


You agree to defend, indemnify and hold VK DESIGNS harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of it’s websites.

Applicable Law

By “Creating an Account”, you agree that the laws of India, under the jurisdiction of the Kolkata High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and VK DESIGNS


Any dispute relating in any way of tour association with VK DESIGN or to products you purchase through it’s website, shall be submitted to confidential arbitration in Kolkata, India, except that, to the extent you have in any manner violated or threatened to violate VK DESIGNS’s intellectual property rights, VK DESIGN may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Please refer to the the terms of our Privacy Policy, which together with these terms and conditions govern your use of the website.

VK DESIGNS reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.


You are liable for any duties and taxes that might be applicable on the purchase and such charges shall be payable in addition to the price of the Object.

All invoices will be raised by VK Designs based on the information provided by you at the time of “creating an account” or amended you before initialization of the Pro forma Invoice. Payments will be accepted only from the registered account user. In the event that a payment is sent from elsewhere, it may either be returned or could result in a delay in the processing of the order until management decides whether a variation from the registration details may be accepted.


Currency Options

Depending on your Registered billing address, you can either pay for your purchases in Indian Rupees (INR), or in the currencies listed below. If your billing address is in India, you must make payment in Indian Rupees (INR), and if your billing address is outside of India, you can make the payment in the currency listed below. For your local currency is not listed below, the payment should be made in US Dollars

GBP – Great Britain Pound; AUD – Australian Dollars; CAD – Canadian Dollars; HKD – Hongkong Dollars;

JPY – Japanese Yen; NOK – Norwegian Krone; QAR –Qatari Rial; SEK – Swedish Krona;

SGD – Singapore Dollars; AED – United Arab Emirates Dirhams; CHF – Swiss Francs; DKK – Danish Krone; EUR – Euro

If your local currency is not listed above, please choose USD.

Payment options

Billing Address within India:

Demand Draft / Cheque:

Your order will be processed once we receive the Cheque/Demand Draft and the amount is credited to VK DESIGNS.

To be made in favor of “V K DESIGNS”

The Demand Draft/Cheque should be mailed to the address below:


Direct Wire/ BANK Transfer:

Bank details will be included in the Pro Forma invoice; will be sent to your Registered Email address.

Billing address outside of India:

International customers can pay through PAYPAL or Direct Wire/ Bank Transfer.

(PAYPAL option is not available to Indian residents as per RBI regulations)


A PAYPAL link, with the associated payment amount, will be included with the Pro Forma invoice; will be sent to your Registered Email address.

Direct Wire/Bank Transfer:

Bank details, including corresponding bank details, will be included in the Pro Forma invoice; will be sent to your Registered Email address.

Please Note: Your order will only be shipped only after Full and Final payments have been realized

All foreign currency exchange rates for the purchase are made as per standard rates listed at………………………  The applicable amount payable might be ’rounded off’ for ease of reference and do not necessarily reflect the exact exchange rate that will be used for calculation of the invoiced price.


The information provided during “creating your account” or amended before “dispatch” shall be the final shipping address for delivery of the Object. Any additional “shipping cost” thus incurred will have to settled prior to Dispatch.

You agree that you are liable for any duties and taxes that might be applicable on the purchase and such charges shall be payable in addition to the price of the Object.

Duties and Taxes

Your artwork(s) are shipped internationally from our studio in Kolkata, India to your provided shipping address via DHL/ FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery. VK DESIGNS takes no responsibility for non delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

All of VK DESIGNS orders are shipped door-to-door from our Studio in Kolkata, India to your provided shipping address via DHL/FEDEX. Processing the order normally takes 2 working days and then Shipping normally takes 5-7 working days. Delivery might take a few additional days in case your shipping address is remote/ the order is held up for clearance at the destination Country. VK DESIGNS will not be held responsible for any such delays.

International Shipping Countries

VK Designs ships to all countries currently serviced by Fedex/DHL. Please email us at designs@vandeepkalra.com, if you have any issues placing an international order or if you do not see your country listed when checking out.

Tracking Packages

Orders once processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. A mail is sent to the customer after the order is shipped with this tracking number along with the service provider information.

Non-availability on Delivery

Our delivery partners will attempt to deliver the package thrice before it is returned back to us. Please provide your complete & accurate address including zip code and mobile number in the delivery address as it will help in making a faster delivery.

Refund and Return Policy

The estimated turnaround time can be changed at the sole discretion of the artist. However, the artist would commit to a date of completion, not exceeding one month (30 days) beyond the turnaround date. If the artist is unable to fulfill this commitment, you will be entitled to a full refund (if you should wish to do so).

At VK Designs, all purchases are final. We will process refunds on goods that have been damaged as a result of shipping or handling. If any item has been damaged during shipping please contact us at support@vandeepkalra.com and we will process your case as expeditiously as possible. In the unlikely event that you receive a damaged product, please ensure the following:

It will be your responsibilty to inspect the Artwork at the time of delivery. If the damage is evident at the time of delivery, make note of the damage on the courier’s copy of the airway bill and their delivery sheet, as well as on the copy that you retain.

Please notify VK Designs of the damage within two days of receipt of the goods, along with the details of the damage.

Send us images of the Artwork with close-ups of the damaged portion(s)

Please note that we insure all paintings and Artwork against damage during transit.

No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

In case of International Orders if a customer refuses to pay the Duty as mandated by the respective country of shipment and doesn’t collect his/her order from the Shipping agency (like DHL, Fedex etc.) , then VK Designs will not be liable to refund any amount for such orders.


Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be capable of being dispatched. VK Desings reserves the exclusive right to refuse or cancel any order for any reason. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been charged, the said amount will be reversed into your Account / as the case may be to the source of the payment within a period of 30 working days.